Sierra Wireless - 597
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Page 1 of 4 Troubleshooting Sprint Mobile Broadband USB Modem by Sierra Wireless Compass 597 If you are unable to resolve your issue using the Troubleshooting steps below please contact Sprint Customer Service at 1 888 211 4727 for assistance 1 The Sprint SmartView SM software does not detect the Sierra Wireless Compass 597 USB modem There are several reasons why this behavior may occur The Compass 597 USB modem is not fully inserted into the USB port on your PC The Compass 597 USB modem must be fully inserted into the USB port of your computer either directly or through the optional extension cable in order for the drivers to be installed and the Sprint SmartView software to recognize the USB modem gt If necessary remove and reinsert the ...Click here to download the manual
Contents
Page 1 of 4 Troubleshooting Sprint Mobile Broadband USB Modem by Sierra Wireless Compass 597 If you are unable to resolve your issue using the Troubleshooting steps below please contact Sprint Customer Service at 1 888 211 4727 for assistance 1 The Sprint SmartView SM software does not detect the Sierra Wireless Compass 597 USB modem There are several reasons why this behavior may occur The Compass 597 USB modem is not fully inserted into the USB port on your PC The Compass 597 USB modem must be fully inserted into the USB port of your computer either directly or through the optional extension cable in order for the drivers to be installed and the Sprint SmartView software to recognize the USB modem gt If necessary remove and reinsert the ...